Customer Service Coordinator - Immediate Start Available!

Job Title: Customer Service Coordinator

Location: Horsham

Hours: Full-time, Monday to Friday

Salary: £28k

About the Role

We are looking for a friendly, organised, and customer-focused Customer Service Administrator to join our client's friendly team. This role is ideal for someone who enjoys working with people, is confident handling enquiries, and can manage administrative tasks efficiently while delivering excellent customer service.

Key Responsibilities

• Acting as a first point of contact for customers via phone, email, and online enquiries


• Providing accurate information and resolving customer issues in a professional and timely manner


• Processing orders, bookings, or requests using internal systems


• Maintaining accurate customer records and updating databases


• Liaising with internal teams to ensure customer queries are followed through


• Supporting the wider team with general administrative duties

About You

• Previous experience in a customer service or administrative role is desirable


• Strong communication skills, both written and verbal


• Excellent attention to detail and organisational skills


• Confident using Microsoft Office and/or customer management systems


• Ability to manage multiple tasks and prioritise workload


• A positive, friendly, and professional approach

Office Angels is an employment agency that is an equal opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We provide reasonable adjustments at any stage.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.