Customer Service Apprenticeship - Sheffield Specsavers

Posted 2 hours ago by Southyorkshireapprenticeships

Permanent
Full Time
Apprenticeships & Internships Jobs
Yorkshire, Sheffield, United Kingdom, S5 9
Job Description
Customer Service Apprenticeship - Sheffield Specsavers

As an apprentice in our store and you'll have everything you need to truly realise your potential- with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and be dealing with orders and payments.

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders
  • Efficiently answer telephone calls to the store
  • Advising customers their hearing aids/glasses are ready or delayed as appropriate

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position; you must not have worked in the customer service sector before.

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

About the Training
  • Functional Skills in maths and English (if required)
  • Blended on / off-the-job training and location to be confirmed
About the Employer

Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.