Customer Service & Office Coordinator

We're Hiring: Customer Service & Office Coordinator

Location: Elgin, SC Schedule: Monday-Thursday Onsite First Shift

Introduction

Do you enjoy supporting customers, keeping operations organized, and serving as a key point of connection across a business? AMBAC International is hiring a Customer Service & Office Coordinator to support our Elgin, SC manufacturing facility. This role is ideal for someone who thrives in a fast paced environment, enjoys balancing multiple priorities, and takes pride in delivering exceptional customer service and administrative support. You'll work closely with customers, operations, purchasing, sales, accounting, and leadership teams to help ensure day to day business operations run smoothly and professionally.

Why Join AMBAC?

• Employee owned and Open Book Managed
• Multi year winner of Best Places to Work in South Carolina
• Collaborative, team oriented manufacturing environment
• Opportunity to grow professionally and gain exposure across multiple business functions
• Stable organization with long term growth opportunities
• People first culture focused on operational excellence and accountability

What You'll Do

• Respond to customer inquiries regarding orders, product availability, pricing, and order status
• Process and track customer orders within the ERP system
• Support customers with issue resolution and follow up communication
• Assist with quotes, reporting, and sales support activities
• Serve as the first point of contact for visitors and incoming calls
• Coordinate mail, deliveries, office supplies, and general office operations
• Maintain organized filing systems and administrative records
• Support scheduling, calendars, and general administrative coordination
• Provide cross functional support to operations, HR, accounting, purchasing, and leadership teams
• Maintain professionalism, responsiveness, and attention to detail across all interactions

What You Bring

• High school diploma or GED required; some college preferred
• 0-2 years of experience in customer service, office administration, reception, inside sales, or related support functions
• Manufacturing or industrial environment experience preferred
• Strong verbal, written, and interpersonal communication skills
• Strong organizational skills with attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to learn ERP systems and internal business processes quickly
• Professional, welcoming demeanor with strong customer service instincts
• Ability to multitask and operate effectively in a fast paced environment
• Multilingual candidates encouraged to apply

Schedule

• Monday-Thursday onsite approximately 9:00 AM - 4:30 PM
• Fridays onsite contingent upon the needs of the business

What We Offer

• Paid time off
• 401(k) with match and employee stock ownership (ESOP)
• Gain share bonuses
• Health, vision, and dental insurance
• Life, short and long term disability insurance
• Stable, collaborative manufacturing environment with long term growth opportunities

About AMBAC

We've been building power and engine systems since 1910. Today, we serve some of the world's most demanding industries-from agriculture to aviation to defense. As a legacy rich, employee owned manufacturer, we're committed to operational excellence, continuous improvement, precision, and shared success.

Ready to Apply?

If you're a highly organized and customer focused professional who enjoys supporting people, solving problems, and helping operations run smoothly-we'd love to talk. AMBAC International is an Equal Opportunity Employer and a Drug Free Workplace.