Customer Service & Bowling Pin Technician - Fun, Fast-Paced

Posted 10 hours 54 minutes ago by Job Search Place Limited

Permanent
Full Time
Customer Service Jobs
Suffolk, Ipswich, United Kingdom, IP1 1
Job Description
The Role

As a Customer Service Assistant, you will deliver an outstanding experience for our customers-booking them in at reception, serving as a point of contact for questions, recognizing sales opportunities, hosting individuals and parties, maintaining the centre's cleanliness, and preparing and serving food and drinks.

As a Pin Technician, you will ensure all bowling equipment and lanes are maintained to a high standard. You will perform preventative maintenance, carry out repairs in a timely fashion, undertake general building maintenance, and support a positive, friendly, and open team environment.

You will work efficiently, show initiative, and be friendly. Exceptional customer service must be at the heart of your role, and you must be confident and comfortable when dealing with customers.

Skills You Need
  • Full of determination, enthusiasm, and able to work in a fast paced environment
  • A "nothing is too much trouble" attitude
  • Strong customer service and communication skills
  • Fully flexible around working patterns (evening and weekends required)
  • Approachable and helpful
  • Organised and able to multitask
  • Strong team player
  • Attention to detail
  • No experience needed-just willingness to learn about bowling machinery
  • Interest in all things technical/mechanic
Our Fantastic Benefits
  • Tenpin Treats - retailer discounts and Best Doctors
  • Free bowling for family and friends
  • Free food (when working 6 hours or more)
  • Enhanced maternity, paternity, adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long service awards
  • Recommend a friend scheme
  • On the spot rewards

To apply you must be 18 or over due to heavy machinery; health & safety regulations require this minimum age.