Customer Service Agent - Rotating Full-Time Shifts

JD plc is seeking a Customer Service Agent for a full-time role at Kingsway. The position involves handling inbound customer contacts via phone, email, social media, and live chat to resolve queries, taking orders by phone, and providing product and delivery information.

You will support a 24/7 operation, with a rotating shift pattern across 5 days out of 7. Role requirements include customer service experience, calmness under pressure, strong communication, and initiative.