Customer Service Advisor

The Role

• Assist and manage incoming calls, answering any queries in a timely and professional manner
• Coordinating orders to be delivered, installed and collected by our Driver Technicians
• Order analysis by checking and identifying any errors on online orders
• Invoicing and entering of orders via the online system
• General administration that supports daily activities and duties

What are we looking for?

• Strong experience in a similar busy and fast paced office environment
• Relevant telephone based customer service experience
• Good attention to detail and accuracy
• Previous administration and diary management experience
• Professional and confident manner on the telephone and through email
• Competent IT skills with Microsoft Office programmes and ability to learn new systems

What can we offer you?

• An annual salary of £26,436.80
• 40 Hours Monday - Friday Rota pattern 08:00 - 16:30 and 09:30 - 18:00
• Company Pension Scheme
• Life Assurance
• A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets

Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone's job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

This role is working in a regulated activity and may be subject to a DBS disclosure and social media checking.

Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users' lives

Socially responsible, ethical and transparent

Company Address

• Millbrook Healthcare Group, Nutsey Lane, Southampton, SO40 3XJ