Customer Service Advisor

Find Your Next Challenge At
Acorn Stairlifts UK

We are currently looking for aCustomer Service Coordinatorto join our expandingGeneral Enquiries Teambased at our Headquarters in Steeton (West Yorkshire, UK).

Working Hours: Monday - Friday, 40 hours a week

Salary: £13.00 P/H ( + up to £2400 per year in KPI related incentives)

• Comprehensive induction and training
• Investors in People accredited employer
• Healthcare and pension schemes
• Free on-site parking & great transport links to Leeds, Bradford & Skipton
• Subsidised on-site canteen
• Cycle to work scheme
• Company events
• Refer-a-friendbonus - earn up to £100!

The Ideal Candidate

• Good telephone manner
• Excellent written and verbal communication skills
• Previous experience working within a customer service/call centre environment would be advantageous

Must be able to display the Acorn Values

OUR VALUES

Qualityof the products we make and sell and the service we provide

UnityWorking together as one team

IntegrityActing responsibly and honestly to deliver on our promises

CaringAbout our customers, each other and the wider community

AmbitionTaking Pride in all we do and striving to improve

Key Responsibilities

• Answering calls regarding breakdowns & service