Customer Service Advisor

Customer Service Advisor
Salary: £27,976
Sale - M32 8AF
Monday to Friday 9-6pm
40 hours per week + 1 in 3 Saturdays 9am -1pm

On a day-to-day basis, you'll:

• Handle customer queries over the phone, providing excellent service and support
• Update customer information and manage records across multiple systems
• Resolve issues and answer questions, ensuring a positive customer experience
• Work efficiently in a fast-paced, team-focused environment

What's in it for you?

• Free on-site gym membership
• A fun and supportive culture with quiz nights, a pool table and dartboard
• Modern office location just 5 minutes from the train station

We're looking for people with:

• Previous office or call centre experience
• Strong communication and customer service skills
• Good attention to detail
• Confidence using computer systems
• GCSEs (or equivalent) in English and Maths

Motor trade insurance experience is beneficial but not essential, as full training will be provided.