Customer Service Advisor

Posted 2 hours 9 minutes ago by Job Search Place Limited

Permanent
Full Time
Customer Service Jobs
Dorset, Bournemouth, United Kingdom, BH1 1
Job Description
Job Title

Customer Service Advisor

Hours

9am - 5pm Monday to Thursday; 9am - 4pm Friday.

Location

Central Bournemouth

Salary

£25,000 - £28,000, depending on experience.

Culture

Friendly team in a super busy office.

Company Benefits
  • Early finish Fridays
  • Monthly staff awards
  • Development opportunities
  • 25 days holiday
  • Birthday off
  • Retailer discounts
  • Summer parties
Role
  1. Being the first point of contact through telephone and email for new and existing customers
  2. Providing outstanding customer service
  3. Handling billing enquiries
  4. Transferring calls to team members
  5. Resolving customer complaints
  6. Dealing with customer orders
What You'll Bring
  1. Previous experience in a customer service role
  2. Excellent communication skills
  3. Ability to effectively prioritise workload
  4. Confident telephone manner
  5. Strong problem solving abilities