Customer Service Advisor

Posted 6 hours 31 minutes ago by Office Angels

Permanent
Full Time
Customer Service Jobs
Dorset, Bournemouth, United Kingdom, BH1 1
Job Description

Do you have experience working within a fast paced customer service role? We have an excellent new permanent opportunity for you! Join our leading client who are based locally in Bournemouth, who offer a fantastic benefits package!


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JOB TITLE: Customer Service Advisor


HOURS: 9am - 5pm, Monday to Thursday, 9am - 4pm Fridays


INTERVIEWS: Taking place next week!


SALARY: £25,000 - £28,000 DOE


LOCATION: Central Bournemouth


CULTURE: Friendly team in a super busy office!


COMPANY BENEFITS: Early finish Fridays, monthly staff awards, development opportunities, 25 days holiday, your birthday off, retailer discounts & summer parties!


The role:


  1. Being the first point of contact through telephone and email for new and existing customers
  2. Providing outstanding customer service
  3. Handling billing enquiries
  4. Transferring calls to team members
  5. Resolving customer complaints
  6. Dealing with customer orders

What You'll Bring:


  1. Previous experience in a customer service role
  2. Excellent communication skills
  3. Ability to effectively prioritise workload
  4. Confident telephone manner
  5. Strong problem solving abilities

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - or email your CV to