Customer Service Advisor

Pertemps are currently recruiting a Customer Service Advisor to join a well-established global manufacturing company based in Grimsby. This is a fantastic opportunity to join a professional and supportive team within a highly respected international business. The role is initially offered to cover a 9-month period, with the potential for review and extension depending on business needs.

Hours & Pay

• Monday to Friday
• 09:00 - 17:00
• 37.5 hours per week
• £14.95 per hour

The Role

As a Customer Service Advisor, you will be responsible for delivering excellent service to customers while supporting the wider operations and sales teams.

Key responsibilities will include:

• Handling customer enquiries via phone and email
• Processing customer orders accurately through internal systems
• Providing updates on orders, deliveries, and product availability
• Liaising with internal departments including logistics and production
• Resolving customer queries and issues efficiently
• Maintaining accurate customer records and documentation
• Building positive relationships with customers and suppliers

What We're Looking For

• Previous experience in customer service, administration, or order processing (ideally in a manufacturing business)
• Strong communication and interpersonal skills
• Good attention to detail and organisational ability
• Confident using Microsoft Office and internal systems
• Ability to manage multiple tasks and prioritise workload
• A proactive and professional approach

Ideal for if you are based in

Grimsby, Cleethorpes, Immingham, Louth, Market Rasen, and surrounding areas.

Apply Now

To apply for this role, click Apply Now or contact Joe at Pertemps on for more information. Immediate interviews and quick starts available.