Customer Service Advisor
Posted 1 day 9 hours ago by CMS - Recruitment
Customer Services Advisor -
Come and Join the Team of Excellence -Customer Service Advisers needed
The Monday-Friday working week will be 8 hr shifts with the earliest starting at 8am- 5pm - Latest 9am-6pm ,so you will need to possess a flexible approach to working hours. Excellent Timekeeping & Attendance are absolutely vital !
The Hourly rate is £9.23 with an additional £1.29 Holiday pay. Based in Coleshill , Birmingham. Parking is provided on site or Colehill Parkway Station is 6 minutes walk ?
You will be the first point of contact for incoming calls / Emails or Portal Contact.
Using an internal database to log the service request and passing across to the scheduling department . You will get involved in Client Surveys and also escalating any complaints , as well and helping clear any backlog's within other departments.
You will need to be Computer literate , possess a confident telephone manner with ideally experience within a Helpdesk or Call centre environment .
The client has Permanent opportunities arising so an ideal opportunity to be assessed for a Temp or Permanent offer.
If this sounds Ideal for you then Apply Now