Customer Service Advisor

Posted 2 hours 50 minutes ago by HAYS

Permanent
Full Time
Temporary Jobs
Worcestershire, Droitwich, United Kingdom, WR9 0
Job Description
Temporary Customer Service Advisor, Full-time office, Droitwich Spa, £14.65 p/h incl holiday pay

Your new company

Hays are pleased to be working with a very good client of ours who are growing as a business.

Your new role

  • Respond promptly to customer enquiries via phone, email, chat, or in person
  • Provide accurate information about products, services, and policies
  • Resolve complaints efficiently and empathetically
  • Maintain detailed records of customer interactions using CRM systems
  • Collaborate with internal teams to ensure customer needs are met
  • Upsell or cross-sell products when appropriate
  • Monitor customer feedback and suggest improvements to processes


  • What you'll need to succeed

    You will have good organisational and communication skills. Ideally, you will have relevant customer service experience within a call centre or similar environment. Good IT skills are essential, alongside data entry and general administration.

    What you'll get in return

    • Free Parking on site
    • Nice friendly team
    • Modern offices


    What you need to do now

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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