Customer Service Advisor
Posted 2 hours 50 minutes ago by HAYS
Permanent
Full Time
Temporary Jobs
Worcestershire, Droitwich, United Kingdom, WR9 0
Job Description
Temporary Customer Service Advisor, Full-time office, Droitwich Spa, £14.65 p/h incl holiday pay Respond promptly to customer enquiries via phone, email, chat, or in person Provide accurate information about products, services, and policies Resolve complaints efficiently and empathetically Maintain detailed records of customer interactions using CRM systems Collaborate with internal teams to ensure customer needs are met Upsell or cross-sell products when appropriate Monitor customer feedback and suggest improvements to processes
What you'll need to succeed
You will have good organisational and communication skills. Ideally, you will have relevant customer service experience within a call centre or similar environment. Good IT skills are essential, alongside data entry and general administration.
What you'll get in return
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Your new company
Hays are pleased to be working with a very good client of ours who are growing as a business.
Your new role
What you'll need to succeed
You will have good organisational and communication skills. Ideally, you will have relevant customer service experience within a call centre or similar environment. Good IT skills are essential, alongside data entry and general administration.
What you'll get in return
- Free Parking on site
- Nice friendly team
- Modern offices
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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