Customer Service Advisor - Upsell & Relationship Builder

Sunbelt Rentals in Maidstone is seeking a Customer Service Advisor / Hire Controller to deliver a best-in-class service, upsell relevant products, and build lasting relationships with customers over the phone, email, and website requests.

You will own the customer journey from enquiry to post-hire feedback, adapt to a fast-paced operation, and use product knowledge to drive service improvements while maintaining accuracy and teamwork.