Customer Service Advisor - Repair Shop Reception
Posted 2 days 15 hours ago by ACTIVATE GROUP LIMITED
Permanent
Full Time
Customer Service Jobs
Suffolk, Bury St. Edmunds, United Kingdom, IP295
Job Description
Activate Group Limited is seeking a Customer Service Advisor for Activate Accident Repair in Mildenhall. The role is the first point of contact for customers and involves greeting visitors, coordinating courtesy cars and communicating with the workshop to manage timelines.
You will deliver exceptional service, update customers on repair progress, handle payments and invoices, and support with complaints while adhering to company policies and safety regulations.