Customer Service Advisor - Local Authority

Civic Recruitment Limited is currently seeking a Customer Service Assistant to join the Local Authority team in Flint. You will handle enquiries, complaints, and service requests across telephone, email, and in-person reception, aiming for first-contact resolution and accurate information delivery.

Working 37 hours per week at Flint House, the role requires GCSEs including English or Welsh and Maths, good IT skills, and a strong customer focus. Welsh language ability is essential for this post.