Customer Service Advisor - Loan Accounts (Contact Centre)

A reputable staffing agency is seeking Customer Service Advisors for a major UK bank's Contact Centre in Newcastle upon Tyne. You will be responsible for assisting customers with loan enquiries, ensuring compliance with defined processes, and collaborating with your team to enhance customer service delivery. Candidates should possess excellent customer service skills, attention to detail, and teamwork abilities. This role involves rotational shifts throughout the week, including evenings and weekends.