Customer Service Administrator
Posted 21 hours 38 minutes ago by MTrec Ltd
Immediate start date
Monday - Friday working hours
Friendly and supportive working environment
You will be working with blue chip clients
Easily accessible offices
Monday - Friday between 8am - 4:30pm
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Administrator to join their team on a full-time basis.
The Role you will be doing;Processing customer orders
Deal with general queries and redirect to the appropriate department/colleagues where necessary
Greet visitors
Answer and direct incoming calls
General administration tasks such as photocopying, filing and scanning
Communicating with clients and associates as and when required
Paperwork/goods flow internal and external
Enter and extract data from PEPs
Submitting prescriptive orders and arranging deliver/collection to patient
Ensure patient confidentiality is maintained
Support the CS team as and when necessary
Follow up on progress of orders within Manufacturing
Previous customer service and administration experience is essential
Experience using Microsoft Office packages
Strong communication skills
Professional telephone manner
Good organisational skills