Customer Service Administrator
Posted 2 hours 9 minutes ago by Luton Bennett
Location: Bar Hill, Cambridge
£28,000 per year + 25 Days Holiday + Bank Holidays + Private Healthcare & Dental + Joining Bonus (£1,500 after 6 months) + Life Assurance (4x) + Company Pension (2% Employee, 5% Employer) + Income Protection + Enhanced Family Leave + Profit Sharing Bonus
Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30
Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long term job security.
The successful candidate will need experience working in a customer focused role within a technical industry and experience working with Excel.
Responsibilities- Managing the end-to-end order process from quotation, placing orders and liaising with internal production and engineering teams.
- Working with SAP and Excel.
- Respond to customer queries and providing updates.
- Order processing, including updates POs, processing reworks and repairs.
- Liaising with production teams to complete customer orders in time.
- Raising credit/debit notes.
- Updating price lists, quotes, customer details etc. on systems.
- Liaising with customers on BOMs and drawings.
- Experience in a customer support, sales or admin role.
- Experience working in a technical industry - manufacturing, engineering, pharma or similar.
- Excel experience.