Customer Service Administrator

Customer Support Administrator

We're looking for a confident, organised Customer Support Administrator to keep our customers supported and everything running smoothly.

What you'll do

• Respond to customer enquiries quickly and helpfully via phone and email.
• Keep customer records accurate and up to date.
• Process orders, requests and day to day admin tasks with precision.
• Resolve issues where possible and escalate anything complex.
• Work collaboratively with other teams to maintain smooth service.

What you'll bring

• Clear, friendly communication and a calm, helpful approach.
• Strong organisation and attention to detail.
• Confidence using systems and updating information accurately.
• A customer first mindset and eagerness to learn

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.