Customer Operations Manager - FMCG Growth & Forecasting

Posted 4 hours 54 minutes ago by Border Biscuits Ltd

Permanent
Full Time
Call Centre / Customer Service Jobs
Lanarkshire, Lanark, United Kingdom, ML110
Job Description

Border Biscuits Ltd in Lanark seeks an experienced Commercial Customer Operations Manager to drive service excellence, accurate demand planning and profitable growth across UK Foodservice and Out of Home channels. You will lead the sales operations team, collaborating with senior stakeholders to optimise customer outcomes and supply chain efficiency.

The role requires strong forecasting, data analysis and ERP/CRM experience, with a proactive, detail driven mindset and excellent cross functional