Customer Journey Supervisor: Casino Experience & Compliance

MERKUR Casino UK is seeking Customer Journey Supervisors to join our Leeds Casino on a 40-hour week. The role focuses on enhancing customer relationships, ensuring safer gambling, and delivering high-quality interactions on the gaming floor.

Training and mentoring support career development within the management team. The role involves reviewing customer activity, maintaining compliance standards, and delivering consistent customer care, with emphasis on meaningful, well-planned interactions and