Customer Intelligence Lead: Data-Driven Service Improvement

Job Search Place Limited is seeking a Customer Experience Lead in Sheffield to enhance customer intelligence functions for improved service delivery. The role involves leading the development of customer data usage, influencing senior stakeholders, and working strategically with insights.

You will need extensive experience in customer intelligence and data-led improvements, capable of turning complex data into actionable insights. Join us to make a practical difference in how Sheffield residents interact with council services.

We promote equality and diversity, aiming to reflect the community we serve.