Customer Hub Service Agent

Posted 1 day 23 hours ago by Southern Communications Ltd

£30,000 Annual

Permanent

Not Specified

Other

Surrey, Reigate, United Kingdom, RH2 0

Job Description

Location: Reigate

Salary: £28,500 - £31,000

The Customer Hub Service Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals.

Key Tasks:

Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries click apply for full job details