Customer Experience Team Leader

Reconomy Connect in Newark is seeking a Customer Services Team Leader to guide a busy team, manage performance, and drive customer satisfaction. You will coach, develop, and motivate staff, while collaborating with HR on staffing matters and maintaining strong stakeholder relationships.

The role is based in Newark, requires on-site presence, and involves occasional Saturday/on-call duties as part of a rota. A strong customer service background and CRM experience are essential.