Customer Experience Team Leader

John Lewis & Partners in Cheadle is seeking a Team Manager of Customer Assistants to lead a large team in a busy store, delivering exceptional service and a seamless shopping journey for every customer.

You will empower Partners, manage duty shifts, recruit talent, and maintain strong relationships with customers and internal stakeholders, while upholding the brand's standards and driving a culture of care and accountability. The role requires flexibility, late shifts, and weekend work.