Customer Experience Team Lead - Retail

William Hill is hiring a Team Leader for our Scotland retail shop in St Andrews. You'll lead a team of Customer Service Representatives on the shop floor, coach colleagues, maintain presentation standards and champion safer gambling.

Shifts run 8am-10pm, 37.5 hours per week, rota-based with evening and weekend work. We offer training, benefits including annual pay review and pension match, birthday day off, and clear career progression opportunities.