Customer Experience Team Lead - B2B Support, London

Cactus Search is seeking a Customer Experience & Sales Support Manager in London to lead a 5-10 person team, ensuring outstanding support from sale to aftercare. The role focuses on process improvements, people development and a customer-first culture.

The ideal candidate will have experience leading CX or sales support teams, with a background in B2B operations and a strong coaching ability. Office-based role in London with regular hours.