Customer Experience Pro - Insurance Support & Growth

PIB Group is hiring a Customer Experience Executive in the U&D division. The role handles inquiries, complaints and support requests mainly by phone and live chat, delivering product information and timely resolutions.

It offers a clear three-tier career pathway with annual salary/bonus reviews and a starting salary of £22,932, rising to £27,232 with performance. You will work as part of a diverse team to meet SLAs for partners and customers, performing essential processes like policy changes,