Customer Experience Manager - Retail Team Leader

A leading supermarket chain in Caerphilly is seeking a Customer Service Manager to enhance customer experience and lead a high-performing team. Responsibilities include empowering colleagues to deliver outstanding service, managing performance, and training staff. Candidates should have experience in management and strong communication skills. A competitive salary and benefits including bonus, private healthcare, and a generous pension scheme are offered. Join a well-established retailer committed to delivering great customer service.