Customer Experience Manager - New Homes & Warranty
Posted 3 hours 6 minutes ago by Berkeley Group
Permanent
Full Time
Call Centre / Customer Service Jobs
Berkshire, Maidenhead, United Kingdom, SL6 0
Job Description
Berkeley Group is seeking a Customer Service Manager in Maidenhead. This fixed-term role will focus on delivering exceptional customer experiences from pre-completion to the two-year warranty period.
You will conduct inspections to ensure quality standards, assist customers with their new homes, manage queries and repairs, and foster relationships with stakeholders. Ideal candidates have a background in customer service with strong communication and IT skills.
The position offers 25 days annual leave, health benefits, and opportunities for personal development.