Customer Experience Leader: Strategy, Ops & Outsourced Partners

Omaze, Inc. is searching for a Customer Service Manager to enhance the customer experience in Holborn, London. This role includes overseeing a small internal team and managing outsourced support. Responsibilities involve delivering performance targets across various channels, collaborating with senior leadership to refine customer experience strategies, and improving service efficiency. Benefits include generous stock options, training budgets, medical insurance, and enhanced family leave policies.