Customer Experience Lead - Flexible IT Services
Posted 1 day 21 hours ago by Sword Group
£45,000 - £65,000 Annual
Permanent
Full Time
Other
Aberdeen, Cove Bay, United Kingdom, AB12 3HH
Job Description
A leading technology company in Aberdeen is seeking a Customer Experience Manager to oversee the operational elements of the customer experience for energy clients. This role requires building trusted relationships with key stakeholders to ensure high service delivery and customer satisfaction. Ideal candidates will have experience in service delivery or project management, excellent relationship-building skills, and a capacity for strategic thinking. The position offers a benefits package that includes personalized career development and flexible working arrangements.