Customer Experience Lead - Coffee Brand (Hybrid)

A premium coffee brand located in Greater London is seeking a passionate leader for their Customer Experience team. The role involves driving exceptional service, mentoring staff, and improving customer service systems. Ideal candidates will have experience in customer-focused environments, with strong leadership and problem-solving skills. This position offers a supportive workplace culture, full training, and a commitment to diversity and inclusion. Join us to make a significant impact in our customers' experience.