Customer Experience Lead - Branch & Call Center

Santander UK is seeking a Customer Experience Advisor for our Edinburgh Work Café Branch, 35 hours per week on a rota basis Monday to Saturday, 8am-6pm. You'll be the friendly face and voice, helping customers with transactions, technology in-branch, and queries while building relationships and solving problems.

You'll join a close-knit team with strong support. The role emphasizes multi-skilled flexibility and a proactive approach to delivering excellent service and protecting customers against