Customer Experience Insights Analyst

A global payment solutions company is seeking a Customer Experience Analyst for a 12-month secondment position in Swindon. The successful candidate will analyze customer feedback to drive improvements in customer satisfaction and loyalty. Responsibilities also include collaborating with cross-functional teams to enhance the customer journey and managing multiple projects. Strong analytical and communication skills are essential, along with experience in customer journey mapping and project management. This role offers a dynamic environment with opportunities for professional growth.