Customer Experience Center Manager
Posted 8 days 21 hours ago by IWG plc
Permanent
Full Time
Other
Newcastle Upon Tyne, City, United Kingdom, NE1 1
Job Description
IWG is seeking a Customer Services Manager to lead a busy centre and drive performance. You'll have autonomy to run the site as your own business, with responsibilities spanning on-site operations, problem solving, guest tours and upselling to customers.
The role focuses on delivering outstanding service that turns customers into brand ambassadors for you, your team and IWG. We offer strong induction training, development opportunities and rewards aligned with performance, plus flexible benefits