Customer Experience & Events Lead (Premium Workplace)

Jones Lang LaSalle in London is seeking a Customer Experience Manager to lead hospitality and placemaking at 105 Victoria Street. You will be the primary liaison for Customers, coordinating building amenities and events, and ensuring a five-star welcome for occupants and visitors.

Working with the Community & Amenities Manager, you'll drive communications, manage the FOH team and partners, and report on KPIs, app metrics and customer insights to continuously enhance the service offering.