Customer Experience & Dispatch Coordinator

Johnson Controls, Inc. is seeking a Customer Experience/Dispatch Coordinator to coordinate engineer schedules, manage customer appointments, and ensure installations are delivered on time with minimal disruption.

You will work with Field Line Managers and other stakeholders to proactively address challenges, keep customers informed, and ensure every interaction is smooth and customer-focused. The role emphasizes strong communication, scheduling accuracy, and a proactive, service-driven mindset.