Customer Experience Advisor (Showroom Based)

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Role

Customer Experience Advisor (Showroom based)

Location

Chelsea Design Centre Showroom

Address

Design Centre Chelsea Harbour (Inside the Zimmer + Rohde showroom, Ground Floor, North Dome), Lots Road, London SW10 0XE

Hours

Monday to Friday

The Company

Corston Architectural Detail was established by a team of creative designers and engineers with a shared vision to create hand finished architectural details that flow seamlessly from room to room. Our coordinating collections of solid brass switches, sockets, hardware and lighting are made to last.

We've grown quickly and seen huge success in our six years - launching in the UK, EU, UAE and USA. The key to our success lies in our high quality products, outstanding customer service and operations team, who ensure that Corston customers receive a positive, engaging experience every step of the way.

The Role

As a Customer Experience Advisor, you will be based in our showroom and play a key role in delivering best in class customer experiences. You will be passionate about customer service and committed to providing exceptional support via telephone, email and face to face.

Working as part of a vibrant and friendly team, you will communicate with both trade and retail customers. Your role will involve handling enquiries, maintaining accurate records, supporting technical queries, and preparing quotations. Every day will be different, but you will consistently deliver outstanding service at every touchpoint.