Customer Experience Advisor - Weekend Helpdesk

Posted 1 day 4 hours ago by Serco Canada Inc

Permanent
Part Time
Other
Lancashire, Liverpool, United Kingdom, L1 9
Job Description
A leading service company in Liverpool seeks a Customer Service Agent to be the first point of contact for customers, managing requests and delivering outstanding service. This role demands strong communication skills, experience in customer service environments, and proficiency in IT systems like Microsoft Office. Working within a team, you'll handle calls and email queries while maintaining service standards. Benefits include a contributory pension scheme, annual leave, and a professional subscription, supporting a flexible and inclusive work culture.