Customer Experience Advisor - Water Services

Posted 30 minutes 4 seconds ago by Allscreens Nationwide Ltd

Permanent
Full Time
Other
Hampshire, Havant, United Kingdom, PO9 1
Job Description

Portsmouth Water in Havant is seeking a Customer Services Advisor to handle inbound inquiries via phone, email, letter, customer portal, and live chat, providing accurate data entry and timely responses. You will resolve issues at first contact and help maintain customer tariffs and records.

Ideal candidates demonstrate strong communication, multitasking ability, and experience in a busy call-center or customer-facing role.