Customer Experience Advisor - Fast-Paced Support
Posted 2 days 5 hours ago by BCT Resourcing
Permanent
Full Time
Other
London, United Kingdom
Job Description
BCT Resourcing in the United Kingdom is seeking a Customer Service Advisor to deliver exceptional support, handle enquiries across phone, email, live chat and social channels, and resolve issues with accuracy and empathy.
You will maintain up-to-date CRM records, meet KPIs, follow data protection rules, and contribute to continuous improvement of service processes. A GCSE in English and Maths and prior customer service experience are essential.