Customer Experience Advisor - Eye & Hearing Care

OutsideClinic is seeking a Customer Service Advisor to serve as the first point of contact for customers. This role requires delivering outstanding service, recognizing customer needs, and arranging appropriate appointments. You will proactively offer NHS and private services, aiming for service excellence and contributing to business growth. Ideal candidates will have strong communication skills, a passion for customer service, and confidence in using IT systems. Benefits include private medical insurance and a contributory pension scheme.