Customer Experience Advisor - Delivery & POD Support

DPD Group in Worcester is seeking a Customer Service Advisor to join our busy team, supporting internal and external customers with delivery queries, POD proofs, and order status updates. You will work Monday to Friday 08:30-17:00, with occasional Saturdays, in a fast-paced environment that values accuracy and customer care.

You will collaborate with drivers and operations managers to resolve issues, promote services, and deliver world-class service while upholding our commitments to