Customer Enquiries Coordinator
Posted 7 days 9 hours ago by Express Recruitment
Express Recruitment are delighted to be working alongside a well-established and growing print and packaging business. Due to continued growth they are now looking to recruit a Customer Support Coordinator to join their expanding team on a full time permanent basis.
The business operates one of the UK's largest packaging e-commerce platforms offering over 2,000 packaging products from stock with next-day delivery available on orders placed before 5:00pm.
Responsibilities- Respond to customer enquiries via telephone and email
- Process incoming e-commerce orders from the website and Amazon
- Liaise with warehouse staff, couriers and suppliers
- Keep customers informed of any stock availability or delivery issues
- Raise purchase orders for non-stock items and direct deliveries
- Build and maintain strong relationships with customers and suppliers
- Previous experience in a sales or customer service role
- Confident and professional telephone manner
- Highly organised with strong attention to detail
- Competent IT skills including Microsoft Outlook and Excel
- Experience using Sage 200 Accounts is preferred but not essential
- Ability to multitask in a busy office environment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, "exceeding expectations every time" of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on
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Vacancy SummaryHours: Monday to Friday, 8:30am to 5:00pm (38.75 hours per week)
Salary: Up to £26,500 per annum D.O.E
Location: Mansfield, Nottinghamshire
Job Type: Full Time, Permanent
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.