Customer Delivery Lead: Transform CX with Travel Perks
Posted 3 hours 20 minutes ago by British Airways
Permanent
Full Time
Other
England, United Kingdom
Job Description
A major airline is seeking a Customer Delivery Lead to enhance the customer experience and drive innovation. You will work closely with the Customer Strategy & Transformation team to create clear, actionable plans based on strategic objectives. The ideal candidate will have a strong background in customer experience and stakeholder management, along with excellent analytical and creative problem-solving skills. This role offers unique staff travel benefits and the chance for career development within the company.