Customer Delight for Social Media - Hebrew speaker in Lisbon

Posted 2 hours 39 minutes ago by Teleperformance Portugal

Permanent
Full Time
Media, Digital & Creative Jobs
Not Specified, United Kingdom
Job Description

Do you have EU citizenship or work permit for Portugal?

Are you willing to relocate to Portugal?

Check if you have read the Privacy Policy , which defines the treatment and protection of data personal data,processed only for the purpose of recruiting for TP Portugal.

Your info was not submitted, please try again at a later time.

  • Communicate with customers via phone, chat and email
  • Track cases to ensure they are closed in an efficient and timely manner
  • Maintain high customer satisfaction, while representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards achieving goals as set by the customer and internal
  • Fluency in Hebrew (minimum C1) and good understanding of English (minimum B2)
  • Valid Work permit for Portugal or Union European Citizenship
  • Experience in customer service / call center environment (preferred)
  • Excellent communication and interpersonal skills and team spirit
  • Fast learning capacity
  • Able to handle confidential and/or highly sensitive information
What's in it for you An excellent career opportunity in a multinational leading company

Flight ticket to Portugal and annual flight home (within Europe), with pick-up at the airport & drop off at accommodation

Free accommodation at one of our shared apartments

Free training courses & Full training by certified instructors

Private health insurance from day one in the company

only applicable for candidates living outside of Portugal