Customer Contact Centre Team Lead Coaching & Growth

A dynamic recruitment firm in Northampton seeks an experienced Team Leader to guide a customer service and sales team. The role combines hands-on leadership with strategic coaching, fostering a high-performance culture through motivating and developing team members. Key responsibilities include leading daily operations, providing feedback, and utilizing performance data. The position offers a competitive salary of £28,000 - £34,000 and generous benefits, including bonuses and additional holiday time.