Customer Communications Lead - Own Onboarding to Renewals

A respected B2B organisation is seeking a Customer Communications Lead to enhance customer communications throughout the operational journey. The role involves overseeing quality, governance, and compliance of customer interactions while driving improvements based on customer insight. Ideal candidates will have proven experience in communications-focused roles, strong stakeholder management abilities, and comfort with regulated communications. The position offers a competitive salary and appealing benefits, including ample holiday time.